PRIVACY POLICY

FRAMEINDER I/E Aleksandrs Arsavskis (hereinafter referred to as “Frameinder,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy governs your access and use of frameinder.com and describes how we collect, use, and share information about you.

1. INFORMATION WE COLLECT

We collect information primarily to fulfill orders and provide services related to your personal commitment (the Frameinder Code).

A. Information You Provide Directly (Personal Data)

This is information you willingly give us:

Identity Data: Name, surname, account username.
Contact Data: Billing address, shipping address, email address, and telephone number.
Financial Data: Payment information (which is processed by third-party processors like Paysera, Stripe, or PayPal—we do not store full credit card numbers).
Correspondence Data: Information exchanged when you contact us for support or send inquiries.

B. Information We Collect Automatically (Technical Data)

When you browse our website, we automatically collect:

Usage Data: Details about how you use our website, pages viewed, time spent on pages, clicks, and products viewed.
Device Data: IP address, browser type, operating system, and unique device identifiers.
Tracking Data: Information collected via Cookies and similar tracking technologies (see Section 3).

2. HOW AND WHY WE USE YOUR INFORMATION (LEGAL BASIS)

We use your Personal Data only for specific purposes and rely on the following legal bases required by GDPR:

Purpose of Processing	Type of Data Used	Legal Basis (GDPR)
Order Fulfilment	Identity, Contact, Financial, Shipping	Necessary for the performance of a contract (to deliver your order).
Customer Support	Identity, Contact, Correspondence	Necessary for the performance of a contract and our legitimate interests (to provide service).
Marketing Communications	Identity, Contact (Email)	Based on your consent (when you sign up for “The Inner Circle”).
Website Analytics	Usage, Device, Tracking	Based on your consent (via our cookie banner) or legitimate interests (improving our service).
Legal Compliance	All Data Types	Necessary for compliance with a legal obligation (e.g., tax laws).

3. COOKIES AND TRACKING TECHNOLOGY

Our website uses cookies to enhance your experience. These cookies allow us to:

Remember your shopping cart contents.
Understand which parts of the site are most popular.
Essential Cookies (Strictly Necessary): Required for the basic function of the website (e.g., shopping cart, security). These are always active.
Analytical & Marketing Cookies: Used to analyze traffic and provide personalized content. We will ask for your explicit consent before setting these cookies.

4. SHARING YOUR PERSONAL DATA

We do not sell your Personal Data. We share your data only with specific third-party service providers necessary to run our business:

Payment Processors: (e.g., Paysera, Stripe) to process secure payments.
Shipping & Logistics Providers: (e.g., DHL, local postal services) to deliver your order.
E-mail Marketing Services: (e.g., Mailchimp) for sending our “Inner Circle” updates (based on your consent).

We require all third parties to respect the security of your Personal Data and treat it in accordance with the law.

5. YOUR DATA PROTECTION RIGHTS (GDPR)

If you are a resident of the European Economic Area (EEA), you have the following rights over your data:

Right of Access: To request copies of your Personal Data.
Right to Rectification: To request corrections to inaccurate data.
Right to Erasure (‘Right to be Forgotten’): To request that we delete your Personal Data.
Right to Restrict Processing: To request restrictions on how we use your data.
Right to Data Portability: To request that we transfer your data to another organization.
Right to Object: To object to our processing of your data, particularly for direct marketing (e.g., you can unsubscribe from our email list at any time).

To exercise any of these rights, please contact us using the details in Section 7.

6. DATA SECURITY AND RETENTION

We implement technical and organizational measures (like SSL encryption on all pages and secure payment gateways) to protect your Personal Data. We will retain your data only for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

7. CONTACT US

For questions or concerns regarding your Personal Data or to exercise your rights, please contact us:

I/E Aleksandrs Arsavskis

Email: newyou@frameinder.com

Address: Georgia, Tbilisi, Krtsanisi District, Nino and
Ilia Nakashidze Street, N 1, (formerly Avlevi), Building N3